One-Year Limited Warranty
At Lynktec, we believe that our products should be of the highest quality and we will work hard to solve any problem that may occur with our products.
We are pleased to offer a one-year limited warranty on Lynktec products purchased
through our website and authorized retailers. Lynktec’s obligation to this
warranty shall be limited to the repair or replacement of any part of the
product that is found to be defective in materials or workmanship under normal
use during the one-year period, commencing from date of purchase. This limited
warranty is the sole and exclusive remedy, offered in lieu of all other
warranties, expressed or implied.
TruGlide and Apex tips (nibs) are consumable items which are expected to wear
over time and will require eventual replacement as a result of normal usage,
but will be replaced if found defective.
This limited warranty does not cover damage, abuse, misuse, unauthorized
modifications, or external causes such as acts of nature. This warranty does not
apply to damage caused by accident, abuse, misuse or modification of the
product. This warranty excludes without limitation any scratching or surface
damage to any non- Lynktec product, even if packaged or sold with the product.
Lynktec has the right to replace, repair, or in other ways, return the product
to normal working order. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state.
Making a Warranty Claim
Please
check our Frequently Asked Questions (FAQ) page for help or feel free to
contact our support team anytime at
support@lynktec.com or by calling +1 855
558 5965 from 9am to 5pm CST Monday through Friday, excluding holidays.
If you believe that your product requires warranty service, you will be asked to send the defective product to us, postage prepaid, for a QA evaluation. All returns must include a Return Merchandise Authorization (RMA) number, along with a note describing the suspected defect. You can request an RMA by contacting our support team at
support@lynktec.com or +1 855 558 5965.
Lynktec reserves the right to send you a replacement product that is the same or of a similar style, or a substitute equivalent that may not be of like kind (depending on availability). Replacement products will be furnished only on an exchange basis.
